Refund Policy
Last updated: [Insert Date]
Thank you for shopping with MECHANIXPRO. We are committed to providing high-quality automotive tools and equipment. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
You have 14 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return:
The item must be unused and in the same condition you received it
The item must be in its original packaging
Proof of purchase (receipt or order confirmation) is required
To initiate a return, please contact us at:
📧 mechanixproltd@gmail.com
📞 +44 7405 806916
We will provide instructions on how and where to send your return. Items sent back without first contacting us will not be accepted.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
A refund will be issued to your original payment method
Please allow 5–10 business days for the refund to be processed
3. Exchanges
We only replace items if they are defective or damaged upon delivery. If you need to exchange it for the same item, contact us at the details above.
4. Non-Returnable Items
The following items cannot be returned:
Used tools or equipment
Items without original packaging
Custom or special-order products
Gift cards or promotional items
5. Return Shipping
Customers are responsible for return shipping costs, unless the item is defective or the return is due to our error
We recommend using a trackable shipping service or purchasing shipping insurance
We are not responsible for lost or damaged returns in transit
6. Contact Information
MECHANIXPRO LTD
Company number: 16485146
📧 mechanixproltd@gmail.com
📍 3 Spinney Close, Beetley, Dereham, England, NR20 4TB
📞 +44 7405 806916
Thank you for shopping with MECHANIXPRO. We are committed to providing high-quality automotive tools and equipment. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
You have 14 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return:
The item must be unused and in the same condition you received it
The item must be in its original packaging
Proof of purchase (receipt or order confirmation) is required
To initiate a return, please contact us at:
📧 mechanixproltd@gmail.com
📞 +44 7405 806916
We will provide instructions on how and where to send your return. Items sent back without first contacting us will not be accepted.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
A refund will be issued to your original payment method
Please allow 5–10 business days for the refund to be processed
3. Exchanges
We only replace items if they are defective or damaged upon delivery. If you need to exchange it for the same item, contact us at the details above.
4. Non-Returnable Items
The following items cannot be returned:
Used tools or equipment
Items without original packaging
Custom or special-order products
Gift cards or promotional items
5. Return Shipping
Customers are responsible for return shipping costs, unless the item is defective or the return is due to our error
We recommend using a trackable shipping service or purchasing shipping insurance
We are not responsible for lost or damaged returns in transit
6. Contact Information
MECHANIXPRO LTD
Company number: 16485146
📧 mechanixproltd@gmail.com
📍 3 Spinney Close, Beetley, Dereham, England, NR20 4TB
📞 +44 7405 806916
Order
POWER Full 14POWER Full 14£1000
POWER Full 14POWER Full 14£2000
£3000
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